Automotive

Transforming Customer Support

Enhancing Customer

Interactions

Automotive companies can struggle with handling numerous customer inquiries daily across various channels. LAD365 allows asynchronous messaging and maintaining detailed interaction records. Speeding up responses and ensuring consistency, keeping customers satisfied. Learn more

Phone.MarketingEngagement

Marketing

Engagement

With chat engagement can be used by a bot to quickly address questions, potentially leading to a purchase. They also serve various purposes, from sending reminders to offering discounts, promoting free shipping and much more. Learn more

 

Service &

Maintenance

LAD365 streamlines the handling of  messages, allowing for efficient distribution to the right person who can provide timely assistance. It can also facilitate scheduling of technical support appointments, ensuring repairs and maintenance occur when needed. Learn more

Phone.Maintenance

Staff

Support

An omnichannel support platform goes beyond assisting customers; it’s a valuable tool for employees too. They can inquire about issues, tasks, workload, schedules, time off, and payroll. Facilitates information sharing and collaborative problem-solving, making teamwork seamless even when individuals are in different locations. Learn more

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Automotive Case Study

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