What's New

Live Assist for Microsoft Dynamics 365 upcoming features


The new roadmap for Live Assist for Microsoft Dynamics 365 has been eagerly anticipated by businesses seeking to enhance their customer support capabilities. 

This roadmap outlines a series of updates and innovations that promise to take customer support to new heights. So, what are the exciting features that the new roadmap brings? Here are some of the key highlights:


Our roadmap can change at any time for this reason we advice that you make your purchasing decisions based on the current features that Live Assist for Microsoft Dynamics 365 offers. The roadmap is intended as an outline of our general product direction and so does not represent a commitment to product feature delivery. The development, release and timing of any features or functionality described remain at the sole discretion of CBA and are subject to change. For more information: KB Article about LAD365 Roadmap

Our Strategyc parnership with LivePerson and our partnership with CareAR are allowing us to release some of these new features.

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